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Lockbox Exchange FAQ
Posted by Chris Peterson on Tuesday, December 8, 2015 at 9:11 AM
Categories: Information
IMLS Lockbox Exchange FAQ

1.  Where can I find details on the the IMLS lockbox exchanges?

Boise Exchange
December 9th, 10th and 11th
Expo Idaho - North Building
Click Here for Details

Caldwell Exchange
December 10th
O'Connor Field House
Click Here for Details

Twin Falls Exchange
December 8th
Red Lion Hotel - Forest Ballroom
Click Here for Details

2. Why is it important to get my lockboxes exchanged as soon as possible?
There will be a lot of people with Apple iPhones upgrading to the eKey at the exchange and since the new lockboxes do not require a keyfob to open, most people will not purchase the additional keyfob.  If you have an older lockbox still on your property, many will be unable to access it.

3. Can I keep my current ActiveKey?


No, you must switch to either the Xpress Key or the eKey.

4. Can I keep my current eKey?



Yes, if you currently have the eKey app on your phone, you do not need to change.  The app will open the new lockboxes.  If you have an Apple iPhone, you no longer need the additional keyfob.

5. What do I do with keyfob now?
The keyfob can be a good backup device.  If Bluetooth is having problems on your Apple iPhone, you can pull out the keyfob and use that as well to access the new lockboxes.

6. Can I have someone else trade in my lockboxes for me?
Yes, as long as you bring the proxy form to the exchange.  Click Here for the Proxy Form

7. Can I have someone else switch my key?
No, you must come to the exchange to switch your key. 
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