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Chrome Instanet Issues?
Posted by Chris Peterson on Wednesday, April 17, 2013 at 4:43 PM
Categories: TrainingInformation
Having Instanet Issues with Google Chrome?

Google Chrome (like Firefox) includes a built in PDF viewer that can cause issues with Instanet Forms. To resolve this you need to disable the Chrome PDF reader.

1.) In the Chrome address bar type "chrome://plugins"

2.) Locate the Chrome PDF Viewer. Click "Disable"
Make sure that Adobe Reader is enabled.

3.) Close Google Chrome and re-open the browser.

This should allow Instanet Forms to function correctly in Google Chrome.
Jeffrey Minner Apr. 19, 2013 4:01 PM
I run a Chrome OS with both the Chromebook and Chromebox for my business. I do not see the option for Adobe Reader. Do I need to download the Adobe Reader plug in if I do not see it? Thanks for the help.  
Apr. 21, 2013 8:58 PM
Hi Jeff,

I will check on the compatibility of Instanet with Chromebook.  There is not a separate download for Adobe Reader and Chromebook.  It relies on the built in pdf reader in Chrome.  
Seth Neal Apr. 22, 2013 3:10 PM

Does this work on Mac's as well? After doing this, and then I go to Print + I get an error that says, "Chrome can't load the plugin Adobe Reader...".

Apr. 23, 2013 8:36 AM
Jeff, after further checking, it should work with Chromebook without the Adobe Reader.

Seth, Yes, it will work on Mac's.  Please call us so we can resolve your specific issue.  
Jeffrey Minner Apr. 23, 2013 10:48 AM
Greg, I like that Chrome OS has a built in PDF reader that has worked great so far! I actually really like it since I can cloud print from it, save it to my downloads folder or Google Drive in the cloud! I have had no issues with the plugin with it! Thanks for checking anyway! Jeff  
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